Rely on Oracle Remote Services from TEAM
Lean back and leave the service around your Oracle databases to TEAM's specialists. With our support, you can be sure that your databases will deliver maximum performance. Always, reliably and fail-safe. This saves your nerves and resources.
All around your databases are we always there for you
From the hotline to all-round support - as you wish
The telephone hotline includes the recording of occurring errors and problems. We will provide you with a customized support for your Oracle systems and if you like up to 24 hours, 7 days, 365 days a year.
By proactively and automatically monitoring your databases and application servers, you reduce the risk of system failures while supporting the availability of your systems. The proactive automatic monitoring is supported by professional tools. In consultation with you, measurement points and associated threshold values are defined. If these thresholds are exceeded, an automatic notification is triggered and we initiate appropriate measures.
By analyzing the automated warning and alert messages over a longer period of time, we can react and intervene at an early stage before downtimes occur.
Around Oracle we are also there for you with further services:
- System and database recovery
- Update and patch management
- Backup and Recovery Strategies
- Real Application Clustering
- Performance analyses
- On-site review meetings
- Process consulting